Supervisor Charline Polk is known as the Mama Bear of Chagrin Valley Dispatch...
911 Crisis Center
Season 2 Episode 8: Pins, Prizes, and Dispatch Pride
As Dispatch Week winds down, Essence keeps her eye on the prize. Charline and Melanie help a caller track down a burglar; dispatcher Jennifer Barber struggles to get a caller to start CPR before it's too late, earning herself a prize.