Supervisor Charline Polk is known as the Mama Bear of Chagrin Valley Dispatch...
911 Crisis Center
Season 2 Episode 3: Irish Moon
It's a double whammy at dispatch when St. Patrick's Day falls on a Full Moon. Charline takes matters into her own hands when she hears a couple screaming over an open line. The night shift tries to track down a man who says he's been shot.