Inept and manic English hotel owner and manager, Basil Fawlty, isn't cut out for his job. He's intolerant, rude and paranoid. All hell frequently breaks loose as Basil tries to run the hotel, constantly under verbal attack (and sometime physical) from his unhelpful wife Sybil, and hindered by the incompetent, but easy target, Manuel, their Spanish waiter.
When Mrs. Richards, a demanding woman who is hard of hearing, checks into the...