Noelle, a holiday hater who toils in a department store in which she is accidentally locked on Christmas Eve. There, she meets a woman who identifies herself as Noelle's guardian angel and introduces her to several "ghosts" of Christmases past, present, and future.
Noelle's life stopped when her boyfriend broke up with her on Christmas Eve three years ago. A handsome fireman moves in above her. She gets locked in at work in a department store all alone save the ghost of Christmas past.
